What happens if my voucher expires?
You lose the promotional value of the voucher, however, you can still redeem the voucher for the PAID value for up to 3 years from purchase date with the merchant.
What if I no longer want a deal I purchased?
Our Local Deal's policy is NO REFUNDS for purchased vouchers. However, we will handle requests on a case-by-case basis and determine if a customer is eligible for a full or partial credit.
Which credit cards are accepted?
Visa, MasterCard, Discover and American Express.
How will this order appear on my credit card?
For Visa and Mastercard, "WCHL" will appear on your statement. For Discover and American Express, "ONLINE PHOTOS&CONTESTS" will appear on your statement.
How do I buy an offer from OurLocalDeal?
Click on the “Add to Cart” button before the expiration time listed on the deal. For some deals, a minimum number of vouchers must be committed to by consumers before the deal reaches a “tipping point,” thus activating the deal.
Do I have to get others to sign up in order for me to get the deal?
No. However, we think lots of folks will want to take advantage of these great deals, so we encourage you to let others know about these great savings. Share the deal with others via e-mail, Facebook, text and Twitter.
What happens after I buy a deal?
Once the minimum number of deals has been committed and the tipping point is reached, an email will be sent to you. Your credit card will be charged at this point and you’ll receive a voucher via e-mail to print out. If no minimum number of committed Coupons is required, your credit card will be charged at the time you commit to the deal. You can use the voucher at the business 24-hours after your credit card is charged. Then, just take the Today’s Deal Coupon to the store or business before the expiration date to enjoy your fantastic deal!
When can I use my voucher?
Your voucher is ready to use 24-hours after your credit card is charged, and you can use it through the expiration date.
What if I want to use just part of the voucher and save the rest for later?
Sorry, unless otherwise specified by the business, you’ll have to use the deal in its entirety in one visit.
If my name is on the voucher, can the business charge my credit card?
No. The business does not have your credit card information. Only our third-party vendor who handles the transaction has access to your credit card information.
Is the transaction safe for me to use?
Yes. The transaction uses SSL and other industry standard security features to ensure that no one else has access to your credit card information.
Can I buy a voucher as a gift for someone else?
Yes, but you’ll need to include the recipient’s name when filling out the form.
When I gift deals to a friend, will they have access to my credit card information?
No. On the voucher there is the gifted consumer’s name and a unique 6-digit code. The payment information is secure on a site that no consumer has access to.
Can I combine the voucher with other offers the business might have presented previously?
Unless otherwise specified, you can’t combine OurLocalDeal with other vouchers, offers, or promotions.